Privacy Statement and Policy

Zack Products has created this privacy statement in order to demonstrate our firm commitment to privacy by helping you understand what kind of information we collect through our web site as well as how we collect and use your information. This policy contains important information that impacts our use of your personal data. Please read this policy carefully. Use of this web site is absolutely conditioned upon reviewing, understanding, and agreeing to all of the information, disclosures, and disclaimers contained in (1) this Privacy Statement; (2) the Terms of Use governing the other terms of use of this web site; and (3) the Conditions of Sale should you proceed with a purchase transaction.

Your Privacy

We do not collect or use Personal Information (as described below) about you except as discussed in this Privacy Statement. We use your Personal Information for our internal purposes only. Those purposes include tracking the number and kinds of visitors to our web site, analyzing the performance of our web site, and tracking customer preferences as well as for internal marketing purposes as described more fully below. We do not sell, share, or intentionally make available to third parties or the general public your Personal Information.

Although it may be necessary for you to provide Personal Information to us to take advantage of our products, services, or features of this web site, we will always respect your wishes with respect to our use of your information. When you enter your account information at our web site, we will ask you to indicate how we may use your data. By using the procedures outlined below, you will also always have the opportunity to correct or change any of the Personal Information to provide information of products or services that may be of interest to you.

As used in this Privacy Statement, "Personal Information" includes one or more of the following types of information: name, email address, phone number, and similar unique information that could identify you.

Disclosures:

Account Information. When you create your account with us and when you place an order at the site, we require you to provide to us certain Personal Information, including: your name, your company name, and your phone number. We use your Personal Information to fill your order, to bill you for your purchases, to send you confirmations and other correspondence regarding your order and may use it to contact you directly when necessary. Subject to your stated preferences, we also use your Personal Information to send you information about our company and promotional material about our products.

Identifying Information. Unique identifiers (such as customer numbers assigned by Zack products or email address(es)) are collected to verify the user's identify, for use as account numbers in our record system, and for other verification purposes.

Purchase Information. We track your purchases to help us determine what promotional and other informational mailings may be of interest to you.

Traffic Data:

In addition to "Personal Information" that you voluntarily provide, our web site also gathers data generated automatically by traffic to our web site ("Traffic Data"). For example, we use your computer's IP address to help diagnose problems with our server, and to administer our web site. The IP address is used to gather broad demographic information.

Session Cookies:

The Checkout section of our site requires you to accept "session cookies" to enable certain functions as you travel from page to page. "Session cookies" are small pieces of information that are stored in your browser and passed back to the server whenever a request for a new page on the Checkout section is made. The session cookie is never saved or written to disk. It is discarded when the browser exits, when you log out of the Checkout Section, or when you have not visited a page on the Checkout Section for more than 20 minutes. Most web browsers automatically accept session cookies, but most browsers also allow you to configure your web browser to refuse them or to notify you before a cookie is set.

Cookies:

Our site uses an internet technology called "cookies" to help track and remember data about visitors to our site. Cookies are small collections of details, saved to the customer’s browser. If you do not wish to allow the use of cookies, most browsers provide a simple option of enabling or disabling cookies. Please be aware, however, that cookies may be required for you to gain access to specific facilities on this website. For example, if you create a Wishlist, a cookie may be stored on your computer that identifies you, so that we can personalize your experience at our site, and so that it will be easier to update your Wishlist on your next visit to our site. In addition, cookies allow us to track web site traffic, usage patterns, and to diagnose problems with our servers. We do share certain aggregated, non-personal statistics with some of our partners and advertisers on a case-by-case basis.

Links:

This site contains links to sites not owned or operated by Zack Products. Zack Products is not responsible for the privacy practices or the content of such web sites and we advise you to check their privacy policies.

Preference: Use of Personal Information

You will be asked to indicate to us your preferences with respect to our use of your information at the point where we request Personal Information. The site also gives users the following options for removing their Personal Information from our database and / or to notify us of any change in your preferences with respect to future communications:

You can send email to customerservice@zackproducts.com . In the email, include your Username (the name you login with), your Company Name, and the information you want to change in your profile.

You can send mail to the following postal address:

Zack Products Corporation
PO Box 1841
Cranberry Township, PA 16066

You can call the following telephone number: 1-800-344-3453 in the USA.

Correct / Update:

This site gives users the following options for changing and modifying Personal Information previously provided: